Below you can read case studies taken from the most common areas we work in.
Commercial Mediation
Axe Me Down Ltd and Betta Girl Ltd disagree over the terms of a contract termination. Axe Me Down terminates a contract early with Betta Girl for what they perceive to be failings in meeting the contractual agreement.
Betta Girl believes they are owed money for the lost work.
Both companies disagree about the amount Betta Girl is owed on the termination of their contract.
Mediation helps both companies be heard by the other, and come to a middle ground that works for both parties.
Axe Me Down and Betta Girl are able to resolve their dispute in a day of mediation, and come to an agreement. This means that neither needs to spend further money on legal fees or on taking the dispute to court.
Community Mediation
Charlie and Danae disagree about a community item swap. Charlie continually hosts an item swap outside their house, which other neighbours on their street donate to and take from. Danae considers this fly-tipping and has reported it on several occasions.
Neither Charlie nor Danae are happy with the current situation and want to find a resolution.
Mediation helps both neighbours express their concerns and anger in a safe environment.
The neighbours don’t come to an agreement by the end of the mediation. But the following week, decide to meet and resolve their differences.
In this scenario, mediation helped to create conversation between Charlie and Danae where the relationship had become fraught.
Workplace Mediation
Erica and Fred are both Heads of Department in their workplace. They have opposing personalities and ways of working.
Their frequent clashes cause problems in the organisation and their respective teams.
The CEO decides that mediation is the best way to resolve the tension between the two employees.
Mediation provides both employees a safe and confidential space for Fred and Erica to hash out their differences.
The mediator will keep things civil, whilst also helping the employees to look for a road to resolution, rather than constantly reliving past wrongdoings.
Erica and Fred are able to see past their differences and discuss ways of working together that benefit both parties, their teams, and the company as a whole.
Thanet Mediation Centre (trading as Broadstairs Consulting Ltd, #14366054), 42A High Street, Broadstairs Kent CT10 1JT (VAT #425952481).