At Thanet Mediation Centre, we believe that meaningful resolution begins with understanding what lies beneath the conflict.
As experienced mediators, we empower individuals, families and communities to navigate complexity with purpose and clarity while offering hope.
We guide people through challenging situations by reconciling harm, challenging patterns, and rebuilding trust.
We help participants see what is really happening beneath their disputes, repair broken relationships, and create fairer solutions that work better for everyone.
We envision a community in Thanet where differences are acknowledged, relationships are restored, and people come together to create positive, lasting change.
What is mediation?
Key Features of Mediation:
- Voluntary: Everyone involved chooses to take part — no one is forced to be there.
- Impartial: The mediator doesn’t take sides or make decisions for you.
- Confidential: What’s said in mediation stays in the room.
- Empowering: You control the outcome — not a judge, manager, or authority figure.
- Efficient: Often quicker and more cost-effective than formal complaints or court proceedings.
- Future-Focused: It’s about repairing relationships and finding a way forward, not just looking at the past.
Why Use Mediation?
- Initial Contact: We establish psychological safety and separate the person from the problem to explore what lies beneath the presenting issues.
- Preparation: Our mediators work with each party to understand systemic patterns, unspoken fears, and genuine needs.
- Mediation Sessions: Parties engage in facilitated dialogue in a safe, neutral space where transformative breakthroughs become possible.
- Resolution: When parties achieve alignment, we document sustainable agreements that honour all perspectives.
Success rates
Our approach works! Here’s what the latest research shows:
- 9 out of 10 mediations lead to successful agreements
- More than 8 out of 10 disputes find resolution through mediation
- 7 out of 10 mediations settle on the same day, with many more resolving shortly after
- Even complex conflicts find solutions through mediation
- Most people leave mediation with arrangements they helped create and feel satisfied with the outcome
At Thanet Mediation Centre, we’re proud to be part of this effective approach to resolving conflicts, helping people find solutions without going to court.
Pricing
We believe mediation* should be accessible to all, regardless of financial circumstances:
- Concession Rate: ÂŁ25 per person (per two-hour session) available for those receiving Universal Credit, disability benefits, and other forms of financial support
- Standard Rate: ÂŁ50 per person (per two-hour session) for waged individuals and organisations
- Workplace & Employment Rate: ÂŁ250 per person (per two-hour session) where the company pays for each participant
- Commercial Rate: available upon request
- Conflict Resolution Training: free to organisations and community groups in East Kent.
For other bespoke services including training and coaching and facilitation, please contact us with more information relating to your needs.
Our pricing reflects our commitment to both fairness and sustainability, ensuring quality mediation remains accessible while valuing the professional expertise of our mediators.
*All mediation services include initial consultation, preparation work, the mediation session itself. Our mediators do not draft settlement agreements. Additional sessions may be available as required.
Why Choose Our Approach?
- We are effective listeners who get to the root of the issues
- We understand the complex challenges you are facing
- We think differently and offer a multi-disciplinary approach
- We have achieved transformative solutions in a range of environments
Accreditations
